Quality Assurance:
What quality control measures are in place to ensure consistent and reliable flavours?
Hedessent.ca takes great pride in producing high-quality flavours and we ensure that every single batch is analyzed to conform to our standards within a tight tolerance. This analysis is performed at every point along the way from our raw materials to our finished product and is monitored through our extensive HACCP Plan.
Regulatory Compliance:
Are the flavouring products compliant with relevant foodsafety regulations and industry standards?
Absolutely. Hedessent.ca operates through a HACCP/GMP/ISO 9001:2015 certified facility and maintains all manufacturing areas free of allergenic materials. We are also licensed and compliant with SFCR through the CFIA. Our flavours are manufactured using FEMA GRAS synthetic raw materials, natural flavour materials and/or food-grade essential oils.
Hedessent.ca flavours are free of the following common allergenic compounds:
• Crustaceans and molluscs
• Eggs
• Fish
• Gluten
• Milk
• Mustard
• Peanuts
• Sesame
• Soy
• Sulphites
• Tree Nuts
• Wheat and Triticale
Furthermore, our products do not contain any ingredients of animal origin, ethanol, high intensity sweeteners, or bulk sweeteners, mono sodium glutamate (MSG) nor are products made with any genetically modified organisms (GMOs). No Hedessent.ca products have been subject to animal testing by or on behalf of the company.
Supply Chain Stability:
How robust is the supply chain for sourcing raw materials, and what measures are in place to ensure continuity of supply?
We ensure a consistent and reliable supply chain through our qualified vendors list, which is ever-growing and evaluated annually. Suppliers go through extensive qualification criteria before onboarding and we are constantly expanding our potential sources looking for the highest quality materials available.
Technical Support:
What level of technical assistance is available for product development, formulation, and troubleshooting?
Providing technical support is central to our mission. As your partners in development, we’re committed to offering comprehensive assistance regardless of our relationship status. Whether you’re a new client or a long-standing partner, expect consistent support at every stage. We understand the complexities of development and aim to ensure you have the necessary ingredients for testing. Additionally, our team is readily available to address any inquiries or challenges you encounter along the way.